Instant Quote

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Storage Period

Security and Access

  • You lock your Smartbox with padlocks (purchase from Smartbox or supply your own) and keep the key. You are the only key holder.
  • The Smartbox comes in a fully covered, lockable aluminium trailer (similar to a house-moving truck). This ensures the Smartbox and your belongings inside are fully protected from all weather conditions and secure while parked at your home. We’ll lock the Smartbox trailer with padlocks, a tow ball lock and one wheel clamp on the trailer.
  • You have up to one day (24 hours) to pack your Smartbox. When you are ready, contact us and we’ll come and collect it.
Locked Orange Bag
Trailer Lock
Trailer Wheel Clamp

Accessing Your Smartbox Storage Unit

There are two easy options for accessing your Smartbox:

1. We Bring The Smartbox To You

  • We can deliver your Smartbox to your place so you can access it
  • You contact us and arrange a time to have your Smartbox delivered
  • We will require your name, your account password and proof of identity to deliver your Smartbox to you
  • You will require your padlock keys to unlock your Smartbox
  • You have up to 24 hours to access your Smartbox before we collect it and take it back to our warehouse

2. You Come To Us and Access Your Smartbox In Our Customer Smartbay

  • You contact us (please give at least 24 hours notice) and arrange a time to visit your Smartbox
  • We will need to see proof of your identity and password
  • Your Smartbox will be parked in our dry, well-lit unloading area (‘Smartbays’)
  • You will need to bring your padlock keys to unlock your Smartbox

3. The Smartbox Storage Facility

  • Is a modern, secure storage facility in Mt Wellington, Auckland
  • Is under 24 hour security protection

You can come and visit us during our opening hours.

Its as easy as one, two, three

How Smartbox Home Storage Works?

See the simple step-by-step process of how Smartbox conveniently provides all your home storage needs.


You Book It
Book your Smartbox online
or by phone


We Deliver It
We deliver your secure Smartbox
right to your door


You Pack & Lock It
Once your Smartbox is delivered you
pack and lock it


We Collect It
We pick up your
packed Smartbox


We Store It
We store your Smartbox storage
boxes in our secure storage facility


You Access It
We deliver your Smartbox back to you*
or you can visit us at any time!

Self-Storage Has Never Been Easier!

Book a Smartbox storage unit online, or get a quote and contact us when you're ready.

*Conditions apply – please contact us on 0800 22 55 76